Xenio gives you a complete, real-time picture of the customer’s journey in your locations that is at once measurable and actionable. Unlike beacons which can only sense an individual’s presence, the Xenio platform’s high density, high coverage BLE positioning fabric can identify and give you pinpoint accuracy of every customer, for better insight into what products, services and staff they engaged with and for how long.
An Integrated Platform
Xenio digital signals in your physical locations hold the key to unlocking the full potential of every customer visit.
Simple & Smart
Through sophisticated design, our devices have been engineered to be low-profile, cost effective and maintenance free.
Intuitive & Complete
A cloud-based web console to create and manage next-generation customer experiences.
Make the invisible, visible
Real-time customer analytics and dashboards to optimize the guest experience and the design and merchandising of your physical locations.
Meeting the demands of today’s connected consumer can be challenging. Only Xenio gives you the ability to track a customer’s exact position in your physical locations and make relevant, contextual connections with them through their mobile device, enhancing their brand experience.
Contact customers with push notifications and promotional offers.
Customers can request assistance to their precise location, receive turn-by-turn directions, navigate with personalized location maps, and received individualized assistance.
Representatives can identify and closely monitor VIP guests, provide timely and contextual engagement and dispatch themselves in real-time.
Real-time customer feedback
Learn from your customers through highly targeted, ‘in the moment” surveys.
Use offline behavior data to improve online personalization and ad retargeting.